Hekate | FAQ


When should you consume Star Power?

We like taking Star Power as part of our morning routine to help fuel the day! If you're not a morning person, don't worry, enjoy the benefits of our cocoa blend at any time, remember that consistency is key, and some ingredients take effect after 20 days of consumption.

We enjoy our cocoa blend in a few ways, including in our daily coffee, smoothie, or morning oats. Follow us on social for new recipes and tips.

  • Chaga is good any time of day!
  • Cordyceps can help support energy, we suggest taking it in the morning.
  • Lion’s Mane helps brain function. Take it early to maximize the benefits throughout your day.
  • Reishi can help with sleep cycles, we see best results when taken 1 hour before bed.

Can I take Hekate’s products when pregnant or nursing?

We recommend you consult your doctor before taking any dietary supplement products, but cannot specifically state which products will suit your personal health situation.

How do I use Discount codes?

Discount codes are applied at checkout.

Can I buy your product in-store?

Coming soon to a health food store near you.

What countries do you ship to?

Currently, we ship to the USA and Canada.

What is the cost of shipping?

Shipping is free within the USA and Canada!

What are the fees for duties if ordering to a country outside the USA or Canada?

Applicable duties will be paid by the customer separately and are not processed through our website.

Will my order be delayed by COVID-19?

Orders may be delayed by up to three days due to COVID-19, though we are working hard to get this back down to our normal shipping times.
Refunds & Returns

What is the return and refund policy?

There is a 60-days money back guarantee if you are unhappy with your purchase, please contact us at hello@hekate.com.

How do I start the return process?

Please contact us at hello@hekate.com.

How do I cancel my subscription?

You may cancel your subscription at any time by logging in to your account, selecting Subscriptions, then clicking cancel next to the item.

Do I get tracking with each outbound shipment?

You will receive tracking information via email when your order ships.

Are subscriptions monthly/annual?

Subscriptions are charged at whatever interval of product you have chosen.

How do I stop my subscription from being renewed automatically?

Your subscription will automatically renew on a recurring basis at which time your credit card will be charged automatically for the subscription products, including applicable shipping and handling fees until you cancel your subscription.

Can I pause my subscription?

You can cancel your subscription, but there is no pause option.

Can I give a gift subscription?

Simply use the intended recipient’s shipping information when completing your subscription or regular order and use your billing information to gift a subscription to someone.
About Hekate

What is the origin of Hekate?

Hekate is a goddess in ancient Greek mythology associated with knowledge of plant medicine, magic, crossroads, entrance ways, night, light and ghosts. She is our inspiration as we seek to revolutionize the physical and mental health of the world with mushrooms.